best in Europe<\/strong> in the airports with a size of between 5 to 15 million passengers. This recognition follows an Airport Service Quality study, which assesses passenger satisfaction.<\/p>\nThe study is based on questionnaires filled in by passengers, who give their opinion on 34 indicators, namely the services offered by the airports in terms of service, waiting times, courtesy of the staff, cleanliness of facilities and comfort. And in this assessment, Porto Airport was still the third best classified in Europe in the category of airports with more than two million passengers.<\/p>\n
“We were proud to know that we were once again chosen by our passengers as one of the best airports in Europe. This is our 9th award in the last ten years and is particularly important for us at a time when the number of passengers at Porto Airport exceeded 9 million, a 16 percent increase over 2015, ” said Jorge Ponce de Le\u00e3o, president of ANA – Aeroportos de Portugal.<\/p>\n
“These awards are also the reflection that we are implementing the right strategy when we invest in measures that will sensitise and mobilise resources and service providers for the continuous improvement of the quality of service provided to passengers,” he added.<\/p>\n
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In\u00a0International Meetings Review ACI-Airports Council International has just elected Francisco S\u00e1 Carneiro Airport in Porto as the best in Europe in the airports with a size of between 5 to 15 million passengers. This recognition follows an Airport Service Quality study, which assesses passenger satisfaction. The study is based on questionnaires filled in by passengers, […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"
In publituris<\/em><\/a><\/p>O Aeroporto Francisco S\u00e1 Carneiro<\/strong>, no Porto, foi eleito pelo ACI-Airports Council International como o Melhor da Europa<\/strong> na categoria de 5 a 15 milh\u00f5es de passageiros.<\/p>O pr\u00e9mio surge no \u00e2mbito do estudo Airport Service Quality (ASQ), programa l\u00edder mundial em benchmarking na avalia\u00e7\u00e3o da satisfa\u00e7\u00e3o dos passageiros \u2013 2016 Airport Service Quality (ASQ) Awards.<\/p>
Nesta avalia\u00e7\u00e3o, o aeroporto mais a Norte de Portugal foi ainda eleito como o terceiro melhor da Europa na categoria de mais de dois milh\u00f5es de passageiros.<\/p>
\u201cFoi com orgulho que soubemos que uma vez mais fomos escolhidos pelos nossos passageiros como um dos melhores aeroportos da Europa. Este \u00e9 o nosso nono galard\u00e3o nos \u00faltimos dez anos e \u00e9 particularmente importante para n\u00f3s num momento em que o n\u00famero de passageiros no Aeroporto do Porto ultrapassou os nove milh\u00f5es de passageiros, resultado de um crescimento de 16% face a 2015\u201c, afirmou Jorge Ponce de Le\u00e3o, presidente da ANA \u2013 Aeroportos de Portugal.<\/p>
O presidente da ANA revelou ainda que \u201cestes galard\u00f5es s\u00e3o o reflexo de uma estrat\u00e9gia acertada para a melhoria cont\u00ednua da qualidade do servi\u00e7o prestado aos passageiros\u201c.<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-28951","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t